Newcomer resources and useful links for Toronto
New to Toronto or helping family settle in? Here are the official links you need: your Ontario health card, SIN and driver's licence, government benefits, free newcomer services in Toronto, schools, transit and city services, all checked by our team.
Government benefits in Toronto and Ontario
Families, workers and people with low incomes can get regular payments from the Government of Canada and Ontario. Most start once you file your first tax return.
- TorontoFair Pass transit discountDiscounted TTC fares for adults with low income.toronto.ca(opens in a new tab)
- OntarioOntario Child BenefitMonthly payment for families with children under 18.ontario.ca(opens in a new tab)
- OntarioOntario Trillium BenefitHelps with energy costs, sales tax and property tax.ontario.ca(opens in a new tab)
- OntarioOntario WorksFinancial help and employment support if you are in need.ontario.ca(opens in a new tab)
- OntarioOntario Disability Support ProgramIncome and employment support for people with disabilities.ontario.ca(opens in a new tab)
- CanadaBenefits finderAnswer a few questions to see every federal benefit you may qualify for.canada.ca(opens in a new tab)
- CanadaCanada Child Benefit (CCB)Tax-free monthly payment for families with children under 18.canada.ca(opens in a new tab)
- CanadaGST/HST creditQuarterly tax-free payment for individuals and families with low and modest incomes.canada.ca(opens in a new tab)
- CanadaCanada Workers BenefitRefundable tax credit for low-income workers.canada.ca(opens in a new tab)
- CanadaEmployment Insurance (EI)Temporary income if you lose your job, are sick, or care for a newborn or a family member.canada.ca(opens in a new tab)
- CanadaCanada Disability BenefitMonthly payment for working-age people with disabilities.canada.ca(opens in a new tab)
Health care and health cards in Ontario
Public health care is free at the doctor and hospital once you have a Ontario health card. Apply as soon as you arrive.
- OntarioApply for OHIPGet your Ontario health card.ontario.ca(opens in a new tab)
- OntarioHealth811Call 811 or chat online with a registered nurse, any time.health811.ontario.ca(opens in a new tab)
- CanadaCanadian Dental Care PlanHelps cover dental care for residents without dental insurance and with family income under $90,000.canada.ca(opens in a new tab)
- CanadaHealth care in CanadaHow public health insurance works. Each province runs its own plan: see your province below.canada.ca(opens in a new tab)
ID, SIN and driver's licence in Ontario
You need a Social Insurance Number (SIN) to work, and photo ID for almost everything else. In Ontario you can exchange a driver's licence from many countries.
- OntarioDriver's licenceGet an Ontario driver's licence, or exchange one from another country.ontario.ca(opens in a new tab)
- OntarioOntario Photo CardGovernment photo ID if you don't drive.ontario.ca(opens in a new tab)
- OntarioServiceOntarioHealth cards, licences, birth certificates and more, online or in person.ontario.ca(opens in a new tab)
- CanadaSocial Insurance Number (SIN)You need a SIN to work in Canada and to get government benefits.canada.ca(opens in a new tab)
- CanadaCanadian passportApply for or renew a passport, and check processing times.canada.ca(opens in a new tab)
- CanadaPermanent resident (PR) cardGet, renew or replace your PR card.canada.ca(opens in a new tab)
Immigration, PR and citizenship
Check processing times, renew your PR card, apply for citizenship or bring family to Canada, from the official government pages.
- OntarioOntario Immigrant Nominee ProgramOntario's provincial nominee program.ontario.ca(opens in a new tab)
- CanadaImmigration, Refugees and Citizenship CanadaOfficial home of visas, permits, permanent residence and citizenship.canada.ca(opens in a new tab)
- CanadaCheck processing timesHow long applications are taking right now.canada.ca(opens in a new tab)
- CanadaBecome a Canadian citizenEligibility, the citizenship test and how to apply.canada.ca(opens in a new tab)
- CanadaSuper visa for parents and grandparentsLets parents and grandparents visit for up to 5 years at a time.canada.ca(opens in a new tab)
- CanadaSponsor your familySponsor a spouse, partner, child or other relatives.canada.ca(opens in a new tab)
Free help for newcomers in Toronto
Government-funded organisations in Toronto help newcomers for free with jobs, English classes, housing and paperwork.
- TorontoCOSTI Immigrant ServicesSettlement, language and employment help.costi.org(opens in a new tab)
- CanadaFind free newcomer services near youGovernment-funded help with jobs, language, housing and settling in.ircc.canada.ca(opens in a new tab)
- CanadaNew immigrants: getting startedWhat to do in your first weeks: documents, banking, health care and more.canada.ca(opens in a new tab)
- CanadaFree English and French classesGovernment-funded language classes for permanent residents.canada.ca(opens in a new tab)
Jobs and work rights in Ontario
Find work, get your foreign education and licences recognised, and know your rights on pay, hours and overtime.
- OntarioEmployment standardsMinimum wage, hours, overtime and your rights at work.ontario.ca(opens in a new tab)
- CanadaJob BankCanada's national job board, with wages and outlooks for every job.jobbank.gc.ca(opens in a new tab)
- CanadaGet your foreign credentials recognisedHow to get your education and professional licence assessed.canada.ca(opens in a new tab)
Taxes and the CRA
File a tax return every year, even with little or no income: it is how you get the Canada Child Benefit, the GST/HST credit and other payments.
- CanadaCRA My AccountSee your tax returns, benefit payments and RRSP and TFSA room online.canada.ca(opens in a new tab)
- CanadaFree tax clinicsVolunteers file your taxes for free if you have a modest income.canada.ca(opens in a new tab)
- CanadaTaxes for newcomersYour first tax return in Canada, and the benefits it unlocks.canada.ca(opens in a new tab)
Renting and buying a home in Ontario
Know your rights as a renter in Ontario, and save tax-free for your first home.
- OntarioLandlord and Tenant BoardRules for renting and how to solve disputes.tribunalsontario.ca(opens in a new tab)
- CanadaFirst Home Savings Account (FHSA)Save up to $40,000 tax-free for your first home.canada.ca(opens in a new tab)
- CanadaBuying a home (CMHC)Step-by-step guide to buying your first home in Canada.cmhc-schl.gc.ca(opens in a new tab)
Schools and student aid in Toronto
Register your children at a public or Catholic school in Toronto, and find loans and grants for college and university.
- TorontoToronto District School BoardPublic schools: find your school and register.tdsb.on.ca(opens in a new tab)
- TorontoToronto Catholic District School BoardCatholic schools: find your school and register.tcdsb.org(opens in a new tab)
- OntarioOSAPOntario Student Assistance Program: grants and loans.ontario.ca(opens in a new tab)
- CanadaStudent loans and grantsFederal loans and grants for college and university.canada.ca(opens in a new tab)
- CanadaRESP and education savings grantsThe government adds money to your child's education savings.canada.ca(opens in a new tab)
Child care and family support in Ontario
Help paying for child care, and payments while you are at home with a new baby.
Pensions and benefits for seniors
Old Age Security, the Guaranteed Income Supplement and the Canada Pension Plan, and how to apply.
- OntarioGAINS for seniorsExtra monthly payment for low-income seniors.ontario.ca(opens in a new tab)
- CanadaOld Age Security (OAS)Monthly pension from age 65, based on years lived in Canada.canada.ca(opens in a new tab)
- CanadaGuaranteed Income Supplement (GIS)Extra monthly payment for OAS pensioners with low income.canada.ca(opens in a new tab)
- CanadaCanada Pension Plan (CPP)Retirement pension based on what you paid in while working.canada.ca(opens in a new tab)
City of Toronto services
Transit, libraries, recreation and 311 for everything else the City of Toronto does.
- TorontoCity of TorontoCity services, news and online payments.toronto.ca(opens in a new tab)
- Toronto311 TorontoReport a problem or ask the city a question. Call 311.toronto.ca(opens in a new tab)
- TorontoTTCSubway, bus and streetcar routes, fares and trip planning.ttc.ca(opens in a new tab)
- TorontoToronto Public LibraryFree membership, books, programs and newcomer help.tpl.ca(opens in a new tab)
Safety, scams and emergencies
Call 911 in an emergency. Report scam calls pretending to be the CRA, immigration or the police.
- Toronto211 OntarioCall or text 211 to find community and social services.211ontario.ca(opens in a new tab)
- CanadaCanadian Anti-Fraud CentreReport scams, including fake CRA, immigration and police calls.antifraudcentre-centreantifraude.ca(opens in a new tab)
- CanadaGet prepared for emergenciesMake an emergency plan and kit for your family.canada.ca(opens in a new tab)
- CanadaWeather alertsOfficial forecasts and warnings from Environment Canada.weather.gc.ca(opens in a new tab)
- CanadaTravel advice and advisoriesSafety advice before you travel abroad, including to visit family.travel.gc.ca(opens in a new tab)
Common questions about living in Toronto
What government benefits can I get in Toronto?
Federal benefits include the Canada Child Benefit, the GST/HST credit, the Canada Workers Benefit, Employment Insurance and the Canadian Dental Care Plan. Ontario adds Ontario Child Benefit, Ontario Trillium Benefit and Ontario Works. In Toronto, Fair Pass transit discount can lower costs for people with low incomes. The Government of Canada's Benefits Finder shows what you may qualify for.
How do I get a health card in Ontario?
Apply to OHIP (the Ontario Health Insurance Plan) as soon as you arrive, with your immigration documents and proof that you live in Ontario. Some provinces have a short waiting period before coverage starts, so apply early and check the official page.
How do I get a driver's licence in Ontario?
Apply through Driver's licence. Depending on the country your licence is from, you may be able to exchange it, or you may need to take a knowledge and road test.
Where can newcomers get free help in Toronto?
COSTI Immigrant Services offer free settlement help in Toronto: finding work, English classes, housing and filling in forms. You can also call or text 211 to find local services.
How do I get a Social Insurance Number (SIN)?
Apply online, by mail or in person at a Service Canada office, with your permanent resident or work permit documents. You need a SIN to work in Canada and to get government benefits.
Do newcomers need to file taxes in their first year?
Yes. File a tax return for your first year in Canada, even with little or no income. It is how the CRA works out your Canada Child Benefit, GST/HST credit and other payments. Free tax clinics can file it for you if your income is modest.
Is Desi Network part of the government?
No. Desi Network is a community directory for the South Asian community. These links go to official government websites and well-known community organisations, so always check the official page before you apply.
